frequently asked questions

1. WHAT IS YOUR STYLE?

My style blends documentary and editorial influences, creating imagery that feels relaxed, romantic, and effortlessly timeless.

I document real moments and connections as they unfold, and pair that with a gentle, editorial approach to portraits, so your images feel natural, beautiful, and true to you.

2. DO YOU OFFER ENGAGEMENT SHOOTS?

Yes! Engagement sessions are a wonderful way for us to get to know each other before the wedding day. They’re relaxed, fun, and perfect for creating beautiful images you can use for invitations or décor. I currently offer 1 hour engagement shoots for £150.

3. HOW FAR DO I TRAVEL?

I happily travel throughout the UK, and for weddings outside my local area, a small travel fee may apply.

For Half Day Packages, travel is included for venues up to 1.5 hours from DN15.

For Full Day Packages, mileage may be chargeable if your wedding is more than 2 hours from DN15, and I may also require a hotel stay the night before to ensure I arrive fresh and on time. All travel arrangements and costs will always be discussed and agreed upon before your booking is finalised.

4. ARE YOU INSURED?

Absolutely. I’m fully insured for both public liability and professional equipment, I can share the certificate with your wedding venue if needed.

5. DO YOU HAVE BACKUP EQUIPMENT?

Yes - always. I bring multiple camera bodies, lenses, memory cards, and batteries to ensure your day is captured smoothly, no matter what. Both cameras I use have dual cards, which ensures two copies of each image.

6. WHAT HAPPENS IF YOU'RE UNWELL ON OUR WEDDING DAY?

I haven’t yet been in this position, thankfully! Rest assured, unless I’m physically unable to walk, I will be there on your wedding day. In the very unlikely event that I am too unwell to attend, I will do everything I can to find a trusted photographer with a style similar to mine to step in as your replacement.

If you have booked my Diamond Package, the second photographer would cover the day as the lead shooter. I would then do my best to source another second photographer, or refund the difference between the two packages if that isn’t possible.

If no suitable replacement can be found, you would receive a full refund.

7. HOW MANY PHOTOS WILL I RECEIVE?

I carefully select the photographs that best tell the story of your day from start to finish, and each image is individually edited to match my style. There’s no strict minimum or maximum number of photos - every wedding is unique, but here’s a helpful guide based on each package:

Golden: 250+
Platinum: 500+
Diamond: 600+

8. WHEN WILL I RECEIVE MY FINAL GALLERY?

Your full gallery will be delivered within 8-10 weeks. I also send a small selection of preview images within 72 hours so you have something lovely to enjoy right away.

9. HOW LONG IS THE ONLINE GALLERY LIVE FOR?

Your online gallery remains live for 6 months. You’ll have plenty of time to download your images, share with family and friends. I will send a notification to your emails just before it's due to expire.

10. How will i receive my photographs?

Your photos will be delivered in a private, password-protected online gallery. From there, you can download high-resolution images, create favourites lists, and order professional-quality prints.

11. CAN WE REQUEST SPECIFIC PHOTOS OR A SHOT LIST?

Absolutely. I’m always happy to take note of any must-have photos - especially family group combinations or meaningful details. I’ll also guide you with a simple shot list so nothing important is missed, while still keeping the day natural and relaxed.

12. HOW DO WE BOOK YOU AND SECURE OUR DATE?

To book, simply get in touch through my contact form with your wedding date and details. I’ll confirm my availability and send over a contract along with an invoice for the booking fee. Once both are completed, your date is officially secured in my calendar.

"The best thing about a picture is that it never changes, even when the people in it do."

Andy Warhol

Let's document your story

Tell me a little about your day, I’d love to hear what you’re planning.

If you don’t hear back within 48 hours, feel free to reach out via Instagram @katiehiltonphotography.

Contact me